A. W. Porter & Son Ltd Returns Policy
If for any reason you are not happy with your E-purchase we will be able to refund or exchange the item provided the goods are returned to us unused and complete with any tags and packaging.
Returns should be made to the address found under "Contact Us" within 14 days to qualify for a refund.
We regret that we cannot refund the postage costs on returns unless an error has been made with the order on our part or if the goods have a defect.
Please note these conditions apply to online/telephone purchases only.
We do not offer refunds on returned items bought in-store but we are very happy to offer an exchange or credit note to the same purchase value on unused items returned within 30 days, in their original packaging and with proof of purchase.